F250
Good day,
Thank you for your correspondence
A broken or cracked LCD screen cannot be covered by Samsung’s limited warranty as it is not deemed a product failure, but physical damage.
LCD damage can only be caused by considerable external influences and therefore it is concluded that a cracked or broken LCD can only be caused via impact or pressure exerted upon it and for this reason is not covered under the Samsung warranty. Day-to-day usage cannot crack or break an LCD.



